How To Communicate Belonging

It’s Friday, Sept. 2nd, the end of the first week of school. I’ve been watching Rachel, my 7-year-old across the street neighbor get off the bus all week. But today is special. Jennifer, her mom is standing in the driveway holding balloons in her hand and looking in the direction of the approaching bus. Rachel steps off the bus, gets a hug …

Did He Just Yawn?

After 23 years teaching high school, I’m still not immune to disinterested and dissatisfied attendee’s expressions. As I begin a training for 15 company managers, Jerri’s expression says, “I don’t want to be here and I’m pissed that I am.” You’ve seen them, attending your meeting, speech or participating in your training: yawning, looking at their watch, checking text messages or slumped …