Are You a Slider or a Diver?

There’s plentiful advice on the internet for those seeking to be a better listener? In all that advice, one key quality is given less attention: Curiosity. Before we get to listening, let’s take an inventory. Are you a slider or a diver? Here’s what you do when you “slide.” You ask a friend or colleague “how was your weekend?” Something they …

How To Listen With Your Senses

Lynn and Daniel, her adult son, are sitting side-by-side. After mentioning his tubing trip, she asks, “did you go alone?” He enthusiastically answers, “yes.” “Were other people there?” she asks. He answers, “No, it was a very quiet day.” Silence. Daniel goes on to describe the water level and pace of the river. He missed it – Lynn’s real question. And she still hasn’t …

How To Communicate With Difficult People

“I am grateful for all the difficult people in my life. They have shown me exactly who I do not want to be.”   There’s a person I dread speaking to. Before I call,  I take deep breaths. Predict the responses. Be ready for the “retort.”  Anticipate the conflict. You have that person in your life too. Right? The one where every conversation …

3 Virtual Leadership Skills To Build Your Team

Millions of business professionals like you are reassembling work life, client communication and sales protocol. If you thought you could transfer pre-covid work processes directly onto virtual platforms without a redesign, you’re probably suffering like many businesses with lack of participation, a breakdown in communication and possibly even company morale. A recent training attendee said, “it’s getting stale.” I’m helping clients …

How To Listen With Your Eyes

Lynn and Daniel, her adult son, are sitting side-by-side. After mentioning his tubing trip, she asks, “did you go alone?” He enthusiastically answers, “yes.” “Were other people there?” she asks. He answers, “No, it was a very quiet day.” Silence. Daniel goes on to describe the water level and pace of the river. He missed it – Lynn’s real question. …