Below you'll find a list of all posts that have been categorized as “Listening Skills”
Millions of business professionals like you are reassembling work life, client communication and sales protocol. If you thought you could transfer pre-covid work processes directly onto virtual platforms without a redesign, you’re probably suffering like many businesses with lack of participation, a breakdown in communication and possibly even company morale. A recent training attendee said, “it’s getting stale.” I’m helping clients …
Lynn and Daniel, her adult son, are sitting side-by-side. After mentioning his tubing trip, she asks, “did you go alone?” He enthusiastically answers, “yes.” “Were other people there?” she asks. He answers, “No, it was a very quiet day.” Silence. Daniel goes on to describe the water level and pace of the river. He missed it – Lynn’s real question. …
If you recorded me talking to my dog, you’d “get” to hear my gleeful, high-pitch tones. Think…. “Just look at that face,” on helium and repeat. With this tone, I get a happy, tail wagging dog but, maybe not a happy speaking audience. Did you know you can captivate attention, motivate action, inspire a change of heart and lead a …
Five drafts, three feedback sessions, two coaching appointments, one inquiry phone call. And a partridge in a pear tree…… When speaking to an audience, I always strive to be relevant, engaging, informative and inspiring. This is why, recently, before presenting for an organization, I did FIVE re-writes. You see, during a preparatory feedback session, I felt it instinctually. I thought, “I haven’t …
Listening just happens, right? No action required. Listening is underway. You can’t “NOT” – not listen. It’s on automatic pilot. Sit back: Take it in. “So”…. you’re probably asking….”if listening is happening, then….” “…What exactly is that “Art” part in the Art of Listening? Our world is noisy, with multiple distractions and a plethora of options to communicate. In this pace, …
