How To Listen With Your Eyes

Lynn and Daniel, her adult son, are sitting side-by-side. After mentioning his tubing trip, she asks, “did you go alone?” He enthusiastically answers, “yes.” “Were other people there?” she asks. He answers, “No, it was a very quiet day.” Silence. Daniel goes on to describe the water level and pace of the river. He missed it – Lynn’s real question. …

‘How’ You Say ‘What’ You Say… Matters

If you recorded me talking to my dog, you’d “get” to hear my gleeful, high-pitch tones. Think…. “Just look at that face,” on helium and repeat. With this tone, I get a happy, tail wagging dog but, maybe not a happy speaking audience. Did you know you can captivate attention, motivate action, inspire a change of heart and lead a …

Rewrites Make It Remarkable!

Five drafts, three feedback sessions, two coaching appointments, one inquiry phone call. And a partridge in a pear tree…… When speaking to an audience, I always strive to be relevant, engaging, informative and inspiring. This is why, recently, before presenting for an organization, I did FIVE re-writes. You see, during a preparatory feedback session, I felt it instinctually. I thought, “I haven’t …

What is the Art

What’s The “Art” in Listening?

Listening just happens, right? No action required. Listening is underway. You can’t “NOT” – not listen. It’s on automatic pilot. Sit back: Take it in.   “So”…. you’re probably asking….”if listening is happening, then….” “…What exactly is that “Art” part in the Art of Listening?  Our world is noisy, with multiple distractions and a plethora of options to communicate. In this pace, …