Below you'll find a list of all posts that have been categorized as “Listening Skills”
Lynn and Daniel, her adult son, are sitting side-by-side. After mentioning his tubing trip, she asks, “did you go alone?” He enthusiastically answers, “yes.” “Were other people there?” she asks. He answers, “No, it was a very quiet day.” Silence. Daniel goes on to describe the water level and pace of the river. He missed it – Lynn’s real question. And she still hasn’t …
Millions of business professionals like you are reassembling work life, client communication and sales protocol. If you thought you could transfer pre-covid work processes directly onto virtual platforms without a redesign, you’re probably suffering like many businesses with lack of participation, a breakdown in communication and possibly even company morale. A recent training attendee said, “it’s getting stale.” I’m helping clients …
Lynn and Daniel, her adult son, are sitting side-by-side. After mentioning his tubing trip, she asks, “did you go alone?” He enthusiastically answers, “yes.” “Were other people there?” she asks. He answers, “No, it was a very quiet day.” Silence. Daniel goes on to describe the water level and pace of the river. He missed it – Lynn’s real question. …
If you recorded me talking to my dog, you’d “get” to hear my gleeful, high-pitch tones. Think…. “Just look at that face,” on helium and repeat. With this tone, I get a happy, tail wagging dog but, maybe not a happy speaking audience. Did you know you can captivate attention, motivate action, inspire a change of heart and lead a …
Five drafts, three feedback sessions, two coaching appointments, one inquiry phone call. And a partridge in a pear tree…… When speaking to an audience, I always strive to be relevant, engaging, informative and inspiring. This is why, recently, before presenting for an organization, I did FIVE re-writes. You see, during a preparatory feedback session, I felt it instinctually. I thought, “I haven’t …
