Did He Just Yawn?

After 23 years teaching high school, I’m still not immune to disinterested and dissatisfied attendee’s expressions. As I begin a training for 15 company managers, Jerri’s expression says, “I don’t want to be here and I’m pissed that I am.” You’ve seen them, attending your meeting, speech or participating in your training: yawning, looking at their watch, checking text messages or slumped …

What Is A Reappraisal Response?

“You didn’t get the job.”  “We don’t need your services any longer.”  “You weren’t accepted”    Have you received these kinds of message? Did it create: A momentary gut punch? Exasperation? Or a vortex of doom? And then, viola – you say, “I’ll figure it out. I always do.” That my friend, is a “reappraisal response.” You pause and reevaluate a …