Are You a Slider or a Diver?

There’s plentiful advice on the internet for those seeking to be a better listener? In all that advice, one key quality is given less attention: Curiosity. Before we get to listening, let’s take an inventory. Are you a slider or a diver? Here’s what you do when you “slide.” You ask a friend or colleague “how was your weekend?” Something they …

How To Communicate With Difficult People

“I am grateful for all the difficult people in my life. They have shown me exactly who I do not want to be.”   There’s a person I dread speaking to. Before I call,  I take deep breaths. Predict the responses. Be ready for the “retort.”  Anticipate the conflict. You have that person in your life too. Right? The one where every conversation …