There’s plentiful advice on the internet for those seeking to be a better listener? In all that advice, one key quality is given less attention: Curiosity. Before we get to listening, let’s take an inventory. Are you a slider or a diver? Here’s what you do when you “slide.” You ask a friend or colleague “how was your weekend?” Something they …
How To Communicate With Difficult People
“I am grateful for all the difficult people in my life. They have shown me exactly who I do not want to be.” There’s a person I dread speaking to. Before I call, I take deep breaths. Predict the responses. Be ready for the “retort.” Anticipate the conflict. You have that person in your life too. Right? The one where every conversation …
Is Listening Like Eating More Vegetables?
I’m a presentation and communication coach, so why is “Listen” the first word in my tagline, and not the third? Because listening attunes us to our audience – whether that is one on one with a client, leading a meeting or presenting to a large audience. For those of us in the business of working collaboratively, building relationships, serving clients and …