Did He Just Yawn?

After 23 years teaching high school, I’m still not immune to disinterested and dissatisfied attendee’s expressions. As I begin a training for 15 company managers, Jerri’s expression says, “I don’t want to be here and I’m pissed that I am.” You’ve seen them, attending your meeting, speech or participating in your training: yawning, looking at their watch, checking text messages or slumped …

Stop Hiding and Speak!

Bryan works in the medical equipment industry. At a conference, his goal was to speak about newly designed equipment and persuade hospitals and doctors to adopt it. After he returned from Nashville, he wrote this: “This was the most significant presentation I have ever had to do. You completely changed my approach to this presentation. Instead of hiding behind words …