Be A Jerk? Or Be Human.

Today, after 6 decades of living in a home with a landline, I said good-bye to 828 658-1217. My Spectrum’s Customer Service experience was a blast – friendly conversation and laughter. Say, “customer service,” and you’ll see eyes rolling for good reason. You know these lines: “please hold,” and “let me connect you with the next customer service agent.” So, why …

I Made a Mistake!

While moving at lightning speed, from one detail to the next to organize and stage TEDx Asheville 2022, I made a big mistake. If it was a detail on the website – easy fix. If I forgot to arrange a projector, a call would right that wrong. This mistake required I apologize. Even with that creepy-crawly feeling of shame and embarrassment in …

Life Lesson From Sidney Poitier

With so much acrimony in our world today, hearing interview excerpts of Sidney Poitier, a prominent and distinguished man inspires me to recalibrate and realign how I choose to be in the world and to share this message with you. In the movie, The Heat Of The Night, Sidney Poitier insisted Norman Jewison, the director make an addition to a …

Allow Your Efforts A Break

A Zest for Learning! Commitment to Improving! Determination to Expand Your Expertise!   We share these values, actions and professional endeavors. You take pride in your work and strive to positively impact your clients and community. This is why I love serving as your coach, facilitator, colleague, and friend. This weekend, I pulled 4 hefty beets and cut stalks of …

I Have A Confession

I have a confession to make: I’m watching Andy Griffith re-runs during the stay-at-home orders. I find returning to my childhood entertainment and 30 minutes of simple times, and simple talk – is calming, and reflects the ordinary presently unfolding. Two essential elements guide my work as a speaking coach: The call for self-expression through language, meaning and messages, and; …