How To Communicate Belonging

It’s Friday, Sept. 2nd, the end of the first week of school. I’ve been watching Rachel, my 7-year-old across the street neighbor get off the bus all week. But today is special. Jennifer, her mom is standing in the driveway holding balloons in her hand and looking in the direction of the approaching bus. Rachel steps off the bus, gets a hug …

Did He Just Yawn?

After 23 years teaching high school, I’m still not immune to disinterested and dissatisfied attendee’s expressions. As I begin a training for 15 company managers, Jerri’s expression says, “I don’t want to be here and I’m pissed that I am.” You’ve seen them, attending your meeting, speech or participating in your training: yawning, looking at their watch, checking text messages or slumped …

How To Listen With Your Senses

Lynn and Daniel, her adult son, are sitting side-by-side. After mentioning his tubing trip, she asks, “did you go alone?” He enthusiastically answers, “yes.” “Were other people there?” she asks. He answers, “No, it was a very quiet day.” Silence. Daniel goes on to describe the water level and pace of the river. He missed it – Lynn’s real question. And she still hasn’t …

I Made a Mistake!

While moving at lightning speed, from one detail to the next to organize and stage TEDx Asheville 2022, I made a big mistake. If it was a detail on the website – easy fix. If I forgot to arrange a projector, a call would right that wrong. This mistake required I apologize. Even with that creepy-crawly feeling of shame and embarrassment in …