Power of the Purse

The Power of the Pause

  Hit the snooze button! Think before you speak! Re-read your emails before sending! Count to 10 when angry! Take a deep breath! Pause in these situations and you may save the day.  Pause in your presentation and you will make a great impression. ~Pausing is dynamic tool your presentation delivery.~ Here’s a perfect example:  While watching a trailer for …

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Who’s On Your Team?

Let’s Start At The Very Beginning…. I grew up in the 1960’s. Two iconic movies hit the big screen: Mary Poppins (1964) and Sound of Music (1965). Julie Andrew’s characters always had a cheery disposition and sunny outlook on life. As corny as it sounds, she was my heroine as a child. Celebrating my  first year as founder and lead facilitator …

Best Employees

Best Employees – Who?

While listening to Fresh Air on NPR recently, I was captivated by a top Fortune 500 manager’s statement that some of his best employees are former athletes and performers. Why? Because they know how to show up! You’ve likely heard the of the US Postal service motto: “Neither snow nor rain nor heat nor gloom of night stays these couriers …

Go ahead…Try on Toby!

With a tilt down of her head, an eyebrow lifted and a glare out of her right eye, my grandmother admonished me with, “Don’t mumble.” Back then, I mumbled to annoy her. I didn’t understand the ramifications. Now, I do. Mumble and… No one can understand what you are saying. The sounds that are heard are annoying. If someone wants to …

He had me at “Hello…ma’am!”

In line at Ingles grocery store, I push my cart up to the check-out counter.  A young man sneaks around the cashier,  grabs my canvas bag and says, “Hello ma’am.” He made eye contact and smiled. Even while he was loading my groceries,  he continued this presence. Have you been in the presence of someone who extends and expresses themselves in …